We respect our customers, offer them good customer support also do not oversell. We are trying to build a good name, good brand, care about your existing customers. We are building a dependent, secure, stable service and be recognized as stable by our own customers. Hence if you unsatisfied with us just consult with us we will solve your problem with in 24-48 hours else we give you full or partial refund as per the product or services you buy. Sorry to say that Licenses, Domain, VPS & Dedicated Server are non refundable products.